Give Them a Reason to Return
Do you give your existing customers a reason to return and buy from you again? Something as simple as a loyalty program can be a game changer for your business; the average consumer will buy from you again if you’ve made them feel important, but 68% of customers leave a business because they feel unimportant.
How do you make your customers feel important? Do you send thank you cards? Other special occasion cards? Do you give them special treatment such as customer-only private events? How often do you even ask them to buy from you again? Chances are that if you provide a good product or service, your customer feels they matter to you and they trust you, so they will buy again. Give them just one more reason to buy from you again and you’re sure to get their next purchase. You know they already know your product or service and like it, because they’re already there buying. Give them a special “thank you” or “next visit” offer. They (and you) will be glad you did!