Focus on Retention Crystel Customer Retention February 5, 2024 0Out of the 7 key performance indicators increasing leads is the most time consuming and costly. One of the least...
Cater to Your Clients Crystel Customer Retention January 15, 2024 0Do you know … Where your client is in the sales process? When the last time they purchased something from...
Position Your Prospects to Buy Crystel Sales December 15, 2023 0“Crystel, these people just don’t get back to me. They were ready to buy. I gave them the form to...
Make the Darn Call! Crystel Accountability November 13, 2023 0If I had a dollar for every time I decided not to make “that darn phone call” I would be...
Above All Else, Serve! Crystel Customer Service October 10, 2023 0Studies have shown that people who focus on serving others… Have Decreased Blood Pressure Have Increased Immune System Have Increased...
Sales Up, But Profits Down? Crystel Finance September 12, 2023 0Patti’s business appeared to be just breaking even, year after year, even though sales were up and expenses remained the same....
Encourage Social Media at Work Crystel Challenges August 12, 2023 0Facebook, Instagram, Pinterest, LinkedIn, Alignable, Twitter, Snapchat, Reddit, TicTok! “They are always on social media!!! How do I stop it?“...
Give Your Team Constant Feedback Crystel Employee July 20, 2023 0As I mentioned in my other post, in my experience, it’s standard practice for companies to provide annual feedback to...
Do You Know Your Overhead Percentage? Crystel Finance June 19, 2023 0Harry owned a local coffee shop. His total investment (cost of goods) in a cup of coffee was about $2.50....
Stay Connected Crystel branding May 5, 2023 0Websites are great! Mobile apps are even greater! In today’s world of instant access and constant ads you must stay...